We take great pride in ensuring that the quality of our product is of the highest standard as Ecgadget.com firmly believes that you always deserve the very best.
When you receive your item, check it thoroughly for any defects and then try it on. Only when you are completely happy with the product and intend to keep it .
If for any reason you are unhappy or dissatisfied with your purchase, you could send it back to us. Then you will get a refund, exchange, or store credit as you request. However, please keep it in the same condition and packaging that you have received it in and we should receive your return within 14 days of receipt. Please don’t remove any label and tag on the item.
1. All merchandise returned for credit, repair, or exchange must have Return Material Authorization (RMA) Request . 25% minimum restocking fee will be charged for returns without RMA request.
2. Please Submit Return Request before returning any item. You can login your account on our website and then Click MY ACCOUNT > ORDERS > ID ( THE ONE YOU WISH TO RETURN ) > REQUEST A REPLACEMENT OR A REFUND, IN THE REQUEST PAGE , you need choose the reason why you need to return . Then submit the form. After Your Request is APPROVED. The You need Print the Packing Slip on the Return information page,
This Packing Slip Must be Returned with The item together, 25% minimum restocking fee will be charged for returns without The Return Request Packing Slip.
All return packages must be shipped using a prepaid registered post , or EMS and USPS (ask for services that have tracking options). We cannot assume responsibility for misdirected or lost shipments. We dont accept return with DHL, FEDEX, UPS. Ecgadget.com retains the right to refuse any returns Inconsistent with the above conditions
The cost of returning the unwanted items is paid by the customer, however if you want an exchange, the shipping charges to mail back the exchanged item to you will be covered by Ecgadget.com in case its our fault.
However, if you are exchanging the item for any other reason than our fault, Ecgadget.com will charge you the cost of shipping for the replacement, which will be the same as specified in our shipping policy.
In order to avoid returns, please check your size carefully using our size chart, which explains how to measure yourself and what the correct size is for your general body measurements and for each particular garment.
Please note that there will be no return or exchange during our special offers. Therefore, please try to double check the size guide before placing your order.
Please allow a minimum of 14 -30 days for us to receive and process your return. If the Return item remain the same condtions as we sent to you, We will credit the total value of the merchandise you were charged, minus the shipping cost or Exchange. Upon the return of item, Ecgadget.com retains the right to refund purchase amount based on inspection of the garment. Credits will be given in the same form of payment as the original purchase.
We are unable to accept returns or exchange items that have undergone customisation, unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your customisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly customised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them. We will not accept returns of customised items if prior to, during or after the customisation process a player changes his number or leaves a club.
Gifts When the merchandise is returned, the gifts also must be returned together if there are some gift sent with.